Terms of Use

Effective as of February 2, 2026

Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Fido.dog (“we”, “us”, or “our”) handles information in connection with the Fido mobile application (the “App”).

We are committed to protecting your privacy and being transparent about our data practices.

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1. Who We Are

Fido is operated by the same entity described in our Terms of Use, available at: https://fido.dog/terms.php

If you have any questions about this Privacy Policy, you can contact us using the contact details listed in our Terms of Use.

2. Information We Collect

Personal Information

We do not collect personal information such as names, email addresses, phone numbers, or physical addresses.

User-Provided Information

The App allows users to optionally enter their dog’s name. This information:

• Is not personally identifiable
• Is not linked to an individual user
• Is used only within the App experience

3. Analytics and Tracking Technologies

Although we do not collect personal data, the App uses third-party services for analytics and performance measurement. These services may collect non-personal, aggregated, or device-level information such as usage patterns, app interactions, and technical diagnostics.

The services we use include:

• Firebase Analytics – for understanding app usage and improving performance
• Microsoft Clarity – for aggregated usage insights and experience analysis
• Facebook Ads Conversion API (CAPI) – for measuring advertising effectiveness

These services may collect information such as:

• Device type and operating system
• App usage events
• Anonymous identifiers
• Approximate location (country or region level)

We do not receive personally identifiable information from these services.

4. How We Use Information

Any information collected through analytics services is used solely to:

• Improve the App’s functionality and user experience
• Understand how features are used
• Measure app performance and stability
• Evaluate advertising effectiveness

5. Data Sharing

We do not sell, rent, or trade user data.

Non-personal and aggregated data may be shared with the third-party analytics providers listed above strictly for analytics and measurement purposes, in accordance with their own privacy policies.

6. Account Deletion and Data Requests

Users may request complete account deletion at any time by contacting us via the email address listed in our Terms of Use.

Although we do not store personal data, we honor all deletion requests. Any associated app data will be deleted within 90 days of receiving the request.

7. Data Security

We take reasonable measures to protect the limited data processed by the App. However, no method of electronic storage or transmission is 100% secure.

8. Children’s Privacy

The App is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Fido
1151 Walker Rd Ste 259
Dover, DE 19904
USA

Phone: (740) 971-2705
Email: hello@fido.dog

Last updated: February 2, 2026